This privacy policy gives you information about how 25 Degrees collects and uses your personal data through your use of this website, including any data you may provide when you register with us.
This website is not intended for children and we do not knowingly collect data relating to children.
Controller
25 Degrees Management LLC is the controller and responsible for your personal data (collectively referred to as “Company”, “we”, “us” or “our” in this privacy policy).
25 Degrees is made up of different legal entities. This privacy policy is issued on behalf of the Group so when we mention “Company”, “we”, “us” or “our” in this privacy policy, we are referring to the relevant company in the Group responsible for processing your data.
If you have any questions about this privacy policy, including any requests to exercise your legal rights (paragraph 7), please contact the us using the information set out in the contact details section (paragraph 8 below).
Personal data means any information about an individual from which that person can be identified.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data includes first name, last name, any previous names, username or similar identifier, marital status, title, date of birth and gender.
- Contact Data includes physical address, email address and telephone numbers.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, device ID and other technology on the devices you use to access this website.
- Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We also collect, use and share aggregated data such as statistical or demographic data which is not personal data as it does not directly (or indirectly) reveal your identity. For example, we may aggregate individuals’ Usage Data to calculate the percentage of users accessing a specific website feature in order to analyse general trends in how users are interacting with our website to help improve the website and our service offering.
We use different methods to collect data from and about you including through:
- Your interactions with us. You may give us your personal data by filling in online forms or by corresponding with us by post, phone, email or otherwise.
- Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.
- Technical Data is collected from analytics providers such as Google.
We will only use your personal data for the purpose for which we collected it which includes the following:
- Personalization
The information collected enables us to personalize your experience on our Dubai property website, offering tailored content and services that align with the unique characteristics and preferences of the Dubai luxury property market.
- Communication:
We use your contact information to respond to inquiries, provide information about our luxury properties in Dubai, and share newsletters or promotional materials that cater to your specific interests and needs in the Dubai real estate landscape.
- Analytics:
Analyzing website usage information helps us enhance the functionality and content of our Dubai-centric website. This data allows us to understand user preferences, trends, and market demands, aiding in the continuous improvement of our services.
- Surveys and Feedback:
Periodically, we may seek your participation in surveys or request feedback to gain insights into the Dubai real estate market and improve our offerings based on your evolving needs.
- Third-party marketing
We will get your express consent before we share your personal data with any third party for their own direct marketing purposes.
We may share your personal data where necessary with the parties set out below for the purposes set out
- Third-Party Service Providers:
We may share your information with trusted third-party service providers who assist us in various aspects of website management, communication, and business operations related to the Dubai real estate sector.
- Legal Compliance:
In certain circumstances, we may disclose your information to comply with applicable laws or regulations in Dubai, or to protect our rights, property, and safety, as well as the rights, property, and safety of others.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
How long will you use my personal data for?
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
You have a number of rights under data protection laws in relation to your personal data. You have the right to:
- Request access to your personal data (commonly known as a “subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
- Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
- Request erasure of your personal data in certain circumstances. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
- You also have the absolute right to object any time to the processing of your personal data for direct marketing purposes.
If you wish to exercise any of the rights set out above, please contact us (see Contact details at paragraph 8 below).
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
If you have any questions about this privacy policy or about the use of your personal data or you want to exercise your privacy rights, please contact us by email at info@25degrees.com.
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
